TheComputingTutor.com, is proud to present full exam resources for the ‘Geek Stuff UK’, ‘Buckton Construction’ and ‘Cinnamon Agricultural’ exam scenarios.
Unit 14 is one of the trickier Units, in that it is deemed a ‘Synoptic Unit’ in other words you are required to pull together knowledge that has been taught in other units, including Unit 1, 2, 3, 4, 5, 6, 11 and 16.
This resource provides resources for the Controlled Assessment based on these three Unit 14 IT Service Devliery example papers, including class tasks and suggested answers covering all areas of the exam.
Note: This is a third-party resource developed by TheComputingTutor.com.
By the end of the unit both my students and I not only understood IT Service Delivery but with these resources to help we achieved 100% pass rate in January external exams.”
​Mr Alan Sinclair-Brown, Computing and Business Lecturer, Brooklands College, Surrey.
What’s Included?
Included in the pack are teaching presentations, class tasks, discussion points, activity templates and a full set of worked examples for each exam.
- Research
- The Service Strategy
- The Service Catalog
- The Service Solution
- The Evaluation
- The Implications of the Solution